Refund policy

Return Policy

Thank you for shopping with us at www.kapsbinternational.com! We strive to ensure your satisfaction with every purchase. However, we understand that occasionally, you may need to return an item. Below is our return policy:

1. Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Exchanges

If you need to exchange an item for a different size or color, please contact us within 30 days of delivery. We will do our best to accommodate your request, subject to availability.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] business days.

4. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will work with you to arrange a return, exchange, or refund.

6. How to Initiate a Return

To initiate a return, please contact our customer service team at [contact email or phone number]. Please include your order number and reason for return in your message.

7. Exceptions

Certain items are not eligible for return, including [list any specific items or categories excluded from returns].

8. International Returns

Unfortunately, we are unable to offer free return shipping for international orders. International customers are responsible for all return shipping costs and any applicable customs fees or taxes.

9. Contact Us

If you have any questions about our return policy, please don't hesitate to contact us at kapsbinternational@gmail.com. Our customer service team is here to assist you!

10. Changes to This Policy

We reserve the right to update or modify our return policy at any time. Any changes will be posted on this page.

Thank you for choosing www.kapsbinternational.com.  We appreciate your business.